FAQs
If you are porting a number in, than you must fill out a Create Request and then, once you get the Firm Order Confirmation (FOC) from the Old Service Provider (OSP), fill out an Activate Request.
If you are porting a number out, than you must complete a Release Request.
- NPA = Area Code
- NXX = Exchange or the next 3 digits of the telephone number
- Number = the last 4 digits of the telephone number
- Thru is optional. Use the field if you are porting a range of numbers (consecutive only).
- Is this number RETURNING to your SPID? Yes/No = Answer “Yes” if a number that you originally owned is being ported back to you. Answer “No” if have never owned the number on the request.
- New Service Provider (NSP) = the name of the entity receiving the telephone number
- SPID (NSP) = the alpha-numeric identifier of the New Service Provider (i.e. 6006, 023B)
- Old Service Provider (OSP) = the name of the entity releasing the telephone number
- SPID (NSP) = the alpha-numeric identifier of the Old Service Provider (i.e. 6006, 023B)
- NSP-LRN = your Location Routing Number
- LIDB-DPC = Line Information Database number
- CNAM-DPC = Calling Name Database number
The LRN is a 10-digit number assigned to each switch from an NPA-NXX code, or Telephone Number, that is unique to that switch. It defines the state and rate center where it was assigned. As a guideline, there should be one LRN per switch per LATA.
A Create Request should be sent to TCA after you have sent your LSR and/or received a firm order confirmation (FOC).
An Activate Request can be sent to TCA after a Create Request has been completed.
A Release Request must be sent after you have provided an FOC to another provider.
Yes. TCA has an LTI connection with the Number Portability Administration Center (NPAC) database. We will enter the porting request in the database so that it can be broadcasted to all service providers that this number has been ported.
Maybe. Check your SPAM or Junk email to see if your confirmation was mistakenly sent there. If it is not there, call 719-266-4334 or email lnpsoa@tcatel.com and we will check the status of your request.
Email the new user’s name and email address to Margie Mersman, mmersman@tcatel.com.
Go to www.tcatel.com and fill out the Online Registration Form. Be sure to check the LNP Service Order Administration box.
Send an email to lnpsoa@tcatel.com requesting a cancellation of the port.
Call 719-266-4334 and someone will be able to assist you.
Send an email to lnpsoa@tcatel.com with the new due date and time.
Call 719-266-4334 and someone will be able to assist you.